Frequently asked questions
What is the return policy?
We accept returns within 14 days of purchase as long as the item is unworn and in its original condition.
- Items can be returned or exchanged within 10 days of receiving, with proof of purchase.
- Garments must be unworn, in original condition, with all labels intact, and no damage.
- Return shipping is covered by Women of Era for damaged or incorrect items. If returning due to a change of mind and exchange the customer covers the cost.
- All sale items are final sale and not eligible for return or exchange.
To initiate a return contact us.
Refunds are processed to the original payment method within 14 business days.
Where are your products manufactured?
Women of Era has its roots in South Africa and is proudly based in the Netherlands, with our pieces crafted in Turkey. We embrace that international character to bring you the best quality and value.
Shipping Policy
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Free shipping within the Netherlands.
Europe delivery time: 3-5 business days.
International shipping: 5-10 business days.
Tracking numbers will be provided with every order.
International customers should be aware of potential customs fees.
If there’s any issue with delivery, please contact us for support.